Billing Terms & Conditions – Baby Treasure

These Billing Terms & Conditions apply to all purchases made on the Baby Treasure website. By placing an order, you agree to the terms outlined below.

 


1. Business Information

Trade Name: Baby Treasure

Legal Name: Baby Treasure Ltd

Company Number: 16006526

Email: sales@babytreasureltd.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)

2. Accepted Payment Methods

We accept the following payment methods:

Debit Cards

Credit Cards (Visa, MasterCard, and other major providers)

Any additional payment methods displayed at checkout

All payments must be completed in full before an order is processed or dispatched.

3. Pricing & Currency

All prices are displayed in GBP (£).

VAT is included in the product prices unless otherwise stated.

Shipping charges are calculated separately and displayed clearly at checkout before payment confirmation.

We reserve the right to change prices at any time; however, the price charged will be the price displayed at the time of purchase.

4. Billing Accuracy

Customers are responsible for providing accurate and complete billing information, including:

Correct billing name

Billing address

Valid payment details

Failure to provide accurate information may result in order delays or cancellation.

5. Order Confirmation

Once your payment is successfully processed:

You will receive an order confirmation email.

This email serves as proof of purchase and billing confirmation.

If you do not receive a confirmation email, please contact us at sales@babytreasureltd.com.

6. Failed or Declined Payments

If a payment is declined or fails:

The order will not be processed or dispatched.

We are not responsible for any delays caused by failed payment authorization.

Customers must retry payment using a valid payment method.

7. Fraud Prevention

For security reasons, we reserve the right to:

Verify billing information before processing an order

Request additional documentation for high-risk or suspicious transactions

Cancel orders suspected of fraudulent activity

8. Refunds & Billing Adjustments

Approved refunds will be issued to the original payment method used at checkout.

Refund processing times may vary depending on your payment provider.

Shipping charges are non-refundable unless otherwise stated in our Return & Refund Policy.

9. Chargebacks & Disputes

If you have a billing concern or dispute, please contact us first at sales@babytreasureltd.com so we can resolve the issue promptly.

Unauthorized chargebacks may result in account restrictions or refusal of future orders.

10. Billing Errors

If you believe you have been charged incorrectly, please notify us within 7 days of the transaction. We will investigate and resolve any verified billing errors as quickly as possible.

 

11. Changes to Billing Terms

We reserve the right to update or modify these Billing Terms & Conditions at any time. Any changes will be posted on this page and will apply to future transactions.

12. Contact Us

For billing-related questions or concerns, please contact:

📧 sales@babytreasureltd.com
🕘 Monday – Friday, 9:00 AM – 5:00 PM (GMT)

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