Refund policy

Returns & Refund Policy – Baby Treasure

At Baby Treasure, we want you to be completely satisfied with your purchase. Please read our returns and refunds policy carefully below.

We offer a 14-day return policy, meaning you have 14 days from the date you receive your item to request a return.

To be eligible for a return:

The item must be unused, unworn, and in the same condition as received

The item must include original tags and packaging

You must provide a receipt or proof of purchase

To request a return, please contact us at:
📧 sales@babytreasureltd.com

If your return request is approved:

We will provide a return shipping label

You will receive instructions on how and where to send your return

⚠️ Items sent back without first requesting a return will not be accepted.

Please inspect your order upon delivery. If you receive:

A damaged item

A defective product

The wrong item

The following items cannot be returned:

If you are unsure whether your item is eligible, please contact us before purchasing.

We do not offer direct exchanges.
The fastest way to receive a replacement item is to:

If your order is shipped to the European Union, you have the legal right to cancel or return your order within 14 days, without providing a reason.

Returned items must:

Once we receive and inspect your return:

Please note:
Banks and card providers may take additional time to post the refund.

If more than 15 business days have passed since your return was approved, please contact us at sales@babytreasureltd.com